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Why Choose Mar Azul Med?

Mar Azul Med stands out for its strong connections within Cuba’s healthcare system, including partnerships with top-tier medical centers, the Cuban Ministry of Public Health, and government authorities. These relationships enable us to provide priority medical services tailored to each patient’s needs, ensuring high satisfaction. Our team includes local, multilingual staff who bridge language barriers, offering seamless communication in both Spanish and your native language.
 

Comprehensive Medical Tourism Services

From initial consultation to post-treatment care, Mar Azul Med manages every step of your medical journey. We assist in gathering and submitting medical records for evaluation, coordinating with Cuban health authorities to expedite approvals, and arranging travel logistics—including airport transfers, accommodations, and meals. Our field team in Cuba ensures constant support, handling translations, hospital registrations, and personal needs while acting as your advocate throughout treatment. Additionally, we offer optional entertainment packages for patients and companions, along with practical assistance like visa coordination and internet access.
 

Personalized Care and Security

We prioritize your safety and comfort by carefully selecting accredited hospitals and accommodations that match your medical and financial requirements. With a dedicated customer care system, we streamline communication regarding treatment plans, travel details, and any additional requests, ensuring a smooth and stress-free experience. Mar Azul Med is expertise in medical tourism is backed by firsthand evaluations of Cuba’s leading healthcare facilities, allowing us to connect you with the best specialists while maintaining transparency and reliability at every stage.

Mar Azul Patient Rights Charter

At Mar Azul, your wellbeing and autonomy are our top priority. This charter outlines the rights we guarantee throughout your medical journey:

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1. Respect & Dignity

You'll receive respectful care free from discrimination based on origin, religion, gender, sexual orientation, economic status, or medical diagnosis.

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2. Safety & Privacy

  • Treatment in a clean, safe, smoke-free environment

  • Complete confidentiality of medical records and privacy during consultations

  • Protection from abuse, coercion, or neglect

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3. Informed Decision-Making

  • Clear explanations about your health status, treatment options, risks, and outcomes

  • Access to second opinions and medical records (copies available upon request)

  • Freedom to accept, refuse, or discontinue treatments with full understanding of potential consequences

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4. Quality Care

  • Qualified medical teams with transparent credentials

  • Comprehensive evaluations including genetic testing when appropriate

  • Specialist referrals and long-term follow-up care

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5. Comfort & Support

  • Designated companion during consultations and hospital visits (per facility policy)

  • Professional translation services

  • Pain management and palliative care options

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6. Transparency & Logistics

  • Detailed cost estimates before treatment

  • Written discharge plans with home care instructions

  • Ability to update medical records with additional reports

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7. Emergency Care & Autonomy

  • Immediate emergency attention when needed

  • Right to discharge (as permitted by law), even against medical advice

FAQs

1. Am I eligible for treatment in Cuba?
Your qualification depends on:

  • Medical suitability (we review your full medical history with Cuban specialists)

  • Visa requirements (we guide you through the entire process)


2. How long does approval take?
Typically 10-14 business days after receiving your translated medical reports. We'll keep you updated throughout the process and promptly share the approved treatment plan.

3. What’s included in the treatment program?
Your personalized plan will detail:

  • Medical procedures & facility

  • Complete cost breakdown (treatment, lodging, meals)

  • Airport transfers & daily logistics

  • Optional recovery extensions & leisure activities


4. How does Cuban healthcare compare cost-wise?
Patients save 40-60% versus U.S./European costs – including:

  • World-class hospital care

  • Accommodations (patient + companion)

  • Meals & recovery support


5. Are there hidden fees?
No surprises. All costs (even flights & translation services) are disclosed upfront. Only excluded: specific medications/supplies if required.

6. Why choose Cuban healthcare?
Cuba boasts:

  • JCI-accredited hospitals (CIREN, Clínica Cira García, La Pradera)

  • Pioneering treatments in oncology, neurology & regenerative medicine

  • Groundbreaking research like CIMAvax (lung cancer vaccine) and Heberprot-P (diabetic wounds)


7. What if I don’t speak Spanish?
Our multilingual teams (English/Spanish) provide:

  • 24/7 medical translation

  • Personal guides throughout your stay


8. What about follow-up care?
We coordinate:

  • Post-treatment check-ups with your original medical team

  • Return travel & accommodations if needed


9. How advanced are Cuban facilities?
Hospitals maintain:

  • ISO 9001-certified sterilization protocols

  • Cutting-edge technology comparable to Western standards

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